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Quality Assurance Specialist

Dickson creates and sells devices that monitor some of the world’s most critical environments across a variety of industries including Aerospace, Healthcare, Pharmaceutical, Medical Devices, Food, and Manufacturing. After ninety years and thousands of innovations, we’re still going strong. At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skillsets which makes Dickson an interesting and exciting place to work.

We are looking to hire an experienced Quality Assurance Specialist who will be located in our Addison, IL office.


This position is responsible for the ISO/IEC 17025 Quality Management System.

  • Ensure that the organization’s ISO/IEC 17025 Quality Management System conforms to customer, internal, and regulatory requirements
  • Make sure we are always audit ready with documentation, training, data and equipment validations, etc.
  • Write, implement, and manage policies and procedures
  • Lead ISO/IEC 17025 and customer onsite audits
  • Take a lead role in problem solving and corrective action activities. Apply problem solving methods to ensure root cause is determined and appropriate corrective actions are applied and verified
  • Distribute Quality System documentation for training purposes
  • Other tasks in support of production and engineering
  • Provide excellent Customer Service and Sales Support to both internal and external customers
  • Capture relevant data in ERP system for appropriate follow up


  • ISO/IEC 17025 experience
  • ISO 9000
  • IQOQ validation
  • Previous experience working in pharmaceutical, medical device, or a regulated environment a plus
  • Self-motivated, positive attitude with an eagerness to learn
  • Strong organizational and prioritization skills
  • Sense of humor


Excellent Benefits package including 401K match and PTO within weeks of starting
A formal on-boarding program to get you up to speed quickly
A fun, down-to-earth culture that includes your standard ping-pong table, company supplied drinks/snacks, massage chair, Jarts tournaments, potlucks, etc.

For more information about Dickson visit our website at

We offer a challenging, fun and flexible environment while working with state of the art technology. As Dickson grows, so will you. Come have fun with us, even on Mondays!

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